Orders under "Wood/Acrylic" category purchased between 20th Jan - 8th Feb will only be ready after 16th Feb • 5% off 15qty & above (CODE: YAY5%) • FREE local courier for $50 & above!

Terms & Conditions

Purchase & Payment 

  1. Kindly ensure that all required information is indicated during the payment purchase to avoid delays/missing mail. 
  2. Debit/Credit Card (Local & International): Payment made during check out.
  3. Paynow/Paylah (SG only): Payment has to be made within 24 hours. Otherwise, your order will be automatically cancelled. 
  4. For any change of designs/names, please inform us within 24 hours. You may contact us: hello@twotinysquares.com  or Whatsapp us: +65 81616030. 

Refund Policy 

All items are non-refundable upon confirmation & delivery.  

Shipping & Delivery (Local)

(Note: Shipping & Delivery duration is on top of the production lead time)

  1. For Mailing/Courier 

- Normal Mail (3 - 5 days): +$2.50 (no tracking number)

  • Normal mailing option is NOT available for the following items: Tumbler, Wood/Acrylic Plaque, Medium Disposable Cups, Jars, Stationery Holder, Rounded Holder and orders above $36.
  • We will not be liable for any lost mail. 

- Standard Courier (2 - 4 days): +$4 (tracking number will be provided)

  • Complimentary Standard Courier for $50 & above. 

Express Courier (2 - 3 days): +$5 (tracking number will be provided)

  • Complimentary Standard Courier for $100 & above. 

    - Delivery: +$15

    1. Self-Collection

    - Details will be provided once items are ready

    - Address: 34 Boon Leat Terrace (Pasir Panjang) 

    • Collection Date/Time: Mon - Fri (2pm to 8pm), Sat (2pm to 7pm).

     

    Shipping & Delivery (International)

    (Note: Shipping & Delivery duration is on top of the production lead time)

    - Items not available for International orders: Signage/Milestone Board, Wood/Acrylic Plaques 

    - Malaysia

    • 5 - 10 days 
    • <$50 Spending: +$10 (tracking number will be provided)
    • >$50 to $150 Spending: +$15 (tracking number will be provided)
    • >$150 Spending: Complimentary Courier (tracking number will be provided)

    - Indonesia / Taiwan / Thailand / Philippines

    • 5 - 10 days 
    • <$50 Spending: +$15 (tracking number will be provided)
    • >$50 to $150 Spending: +$20 (tracking number will be provided)
    • >$150 Spending: Complimentary Courier (tracking number will be provided)

    - Others: 

    • 5 - 20 days (depending on location) 
    • <$50 Spending: +$20 (tracking number will be provided)
    • >$50 to $150 Spending: +$25 (tracking number will be provided)
    • >$150 Spending: Complimentary Courier (tracking number will be provided)