Terms & Conditions

Purchase & Payment 

1. Kindly ensure that all required information is indicated during the payment purchase to avoid delays/missing mail. 
2. Paynow/Paylah (SG only): Payment has to be made within 24 hours. Otherwise, your order will be automatically cancelled. 
3. For any change of designs/names, please inform us within 24 hours. You may contact us: info.twotinysquares@gmail.com or Whatsapp us: +65 81616030. 

 

Shipping & Delivery 

(Note: Shipping & Delivery duration is on top of the production lead time)

1. For Mailing/Courier 

- Normal Mail (3 - 5 days): +$2.50 (no tracking number)

• Not recommended for wood/acrylic gifts
• We will not be liable for any lost mail 

- Standard Courier (2 - 3 days): +$4 (tracking number will be provided)

• Complimentary Standard Courier for $50 & above. 

- Express Courier (2 days): +$6 (tracking number will be provided) 

• Complimentary Express Courier for $100 & above. 

- Delivery: +$15

2. Self-Collection

- Details will be provided once items are ready

- Address: 71 Lorong 23 Geylang S(388386)

• Collection Date/Time: Tues & Thurs (3pm - 6pm), Sat (10.30am - 12.30pm) 

 

Refund Policy 

All items are non-refundable upon confirmation & delivery.